> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Best Practices for A/B Testing

> Planning principles, proven test templates, and optimisation tips for getting the most from A/B testing in Mention Me.

## Planning your A/B test

### Test one thing at a time

Focus on a single variable -- imagery, copy, or incentive type -- to ensure you can isolate the cause of any performance changes.

* 7-day vs. 14-day validity period
* Branded vs. lifestyle imagery
* Avoid changing both incentives and visuals at once

### Prioritise what to test

* **Impact:** Will the change likely drive major results?
* **Ease:** Is it quick and simple to implement?
* **Volume:** Do you have enough traffic to support a test?

### Always be testing

Treat A/B testing as an ongoing optimisation process. Continually test and iterate to find new insights.

### Promote your referral programme widely

* Ensure both test variations get equal exposure
* Include referral promotions in emails, homepage, and post-purchase flows

### Common pitfalls to avoid

* Avoid testing too many things at once
* Don't stop the test too early
* Act only on results from completed tests
* Don't cherry-pick data -- look at the full picture

## Test templates

The templates below are sorted by effort and impact level. Use them to identify what drives the greatest performance uplift.

### Reduce share methods (lower effort)

Test name + native + link vs. offering all share methods.

**Result:** +43% Share Rate

<img src="https://mintcdn.com/mentionme/Dcv4Ct-ZIyuK4Pcd/images/knowledge/ab-testing/29241029749789.png?fit=max&auto=format&n=Dcv4Ct-ZIyuK4Pcd&q=85&s=4c3cd0cc43835f7cbab297e110568f97" alt="A/B test comparing reduced share methods — Control vs Variant with +43% share rate" width="1034" height="1171" data-path="images/knowledge/ab-testing/29241029749789.png" />

### Remove Meta sharing (lower effort)

Remove Facebook and Messenger in favour of higher-performing options.

**Result:** +14% Share Rate, +18% Conversion Rate

<img src="https://mintcdn.com/mentionme/Dcv4Ct-ZIyuK4Pcd/images/knowledge/ab-testing/29241029750301.png?fit=max&auto=format&n=Dcv4Ct-ZIyuK4Pcd&q=85&s=06b32f48dd9a226e9820a6a59278c86e" alt="A/B test removing Meta sharing — +14% share rate, +18% conversion rate" width="1034" height="1171" data-path="images/knowledge/ab-testing/29241029750301.png" />

### Add WhatsApp sharing (lower effort)

Add WhatsApp to the mobile share options.

**Result:** +24.5% Share Rate

### Reward framing: Give vs. Get (lower effort)

Test CTA: "Give 20% Off" vs. "Get 20% Off".

**Result:** +12% Share Rate when "Give" used

<img src="https://mintcdn.com/mentionme/Dcv4Ct-ZIyuK4Pcd/images/knowledge/ab-testing/29241022678173.png?fit=max&auto=format&n=Dcv4Ct-ZIyuK4Pcd&q=85&s=7185455dd8a49fb5c2a6813e4433d594" alt="A/B test comparing Give vs Get reward framing — +12% share rate" width="1034" height="1171" data-path="images/knowledge/ab-testing/29241022678173.png" />

### Add brand USPs (lower effort)

Highlight brand strengths to add motivation. Requires copy changes on referrer page, corner peel, and messaging.

### Lifestyle vs. product imagery (higher impact)

Lifestyle (social scenes) vs. product-only images.

**Result:** +21% Share Rate and +5% Conversion Rate with product focus

<img src="https://mintcdn.com/mentionme/Dcv4Ct-ZIyuK4Pcd/images/knowledge/ab-testing/29241029751965.png?fit=max&auto=format&n=Dcv4Ct-ZIyuK4Pcd&q=85&s=548deaff8096b7f94c50c2a36adeeecc" alt="A/B test comparing lifestyle vs product imagery — +21% share rate" width="1940" height="2214" data-path="images/knowledge/ab-testing/29241029751965.png" />

### Lifestyle vs. reward focus imagery (higher impact)

Ideal for service-led brands.

### Money vs. percentage off (higher impact)

Example: £20 off vs. 55% discount (min £30 spend).

**Result:** +20% Share Rate and +100% Purchase Rate for % discount

<img src="https://mintcdn.com/mentionme/Dcv4Ct-ZIyuK4Pcd/images/knowledge/ab-testing/29241022679837.png?fit=max&auto=format&n=Dcv4Ct-ZIyuK4Pcd&q=85&s=0a793cd0667c48fe00618ecc933f8676" alt="A/B test comparing money vs percentage off — +20% share rate" width="1034" height="1171" data-path="images/knowledge/ab-testing/29241022679837.png" />

### Reducing reward value (higher impact)

Test reward value sensitivity to optimise ROI.

### Adjusting minimum spend (lower effort)

Test with vs. without minimum spend requirement.

**Result:** +45% Share Rate when removed

<img src="https://mintcdn.com/mentionme/Dcv4Ct-ZIyuK4Pcd/images/knowledge/ab-testing/29241029753757.png?fit=max&auto=format&n=Dcv4Ct-ZIyuK4Pcd&q=85&s=71a81b1dc9d736984453a756fc306885" alt="A/B test adjusting minimum spend — +45% share rate when removed" width="1034" height="1171" data-path="images/knowledge/ab-testing/29241029753757.png" />

### Shorten offer validity (lower effort)

Increase urgency by reducing offer duration.

**Result:** 3-day expiry vs. 7-day -- +28% Purchase Rate

<img src="https://mintcdn.com/mentionme/Dcv4Ct-ZIyuK4Pcd/images/knowledge/ab-testing/29241029754269.png?fit=max&auto=format&n=Dcv4Ct-ZIyuK4Pcd&q=85&s=5b7aa929e73c1b1a4d7ef1a2a7c3589b" alt="A/B test shortening offer validity — +28% purchase rate with 3-day expiry" width="1034" height="1171" data-path="images/knowledge/ab-testing/29241029754269.png" />

### Extend offer validity (lower effort)

Beneficial for high-consideration purchases.

## Referral best practice (when A/B testing isn't feasible)

Even without formal A/B testing, you can analyse and optimise your programme using funnel data, benchmarking, and engagement metrics.

### Understand the referral funnel

1. Customer purchases and sees referral prompt
2. Refers a friend
3. Friend clicks the link and visits your referral page
4. Friend registers to redeem the offer
5. Friend completes a purchase
6. Referrer receives the reward

### Optimise using benchmarking and Explore

**Key metrics to monitor:**

* Impressions per order
* Enrolment rate
* Share rate
* Shares per sharer
* Responses per share
* Incented per response
* Purchases per incented

**Explore section analysis dimensions:**

* Promotion point (e.g. homepage vs. post-purchase)
* Share method (WhatsApp, Name Share, etc.)
* Audience segment
* Device (mobile vs. desktop)

### Practical optimisation tips

**1. Maximise promotion points**

* Use homepage banners, corner peels, and email placement to ensure visibility
* Email campaign examples:
  * +107% Share Rate from Solus email launch
  * +336% Referrals from Valentine's Day promo
  * 50% Open Rate with targeted reminder email

**2. Improve referrer experience**

* Enable native share buttons
* Allow message personalisation
* Encourage multiple shares per referrer

**3. Improve referee experience**

* Use social proof (e.g. Trustpilot)
* Highlight key USPs at every touchpoint
* Offer exploration CTAs
* Test offer duration for urgency impact

**4. Enhance tracking**

* Use "situation" tags to track performance by placement
* Run cohort or device-type analysis
* Link referral journeys to customer value outcomes
