> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Monitor a Live Version

> Track a live version's performance, act on recommendations, and pause or resume the campaign from the insights panel.

Once a version is live, the **insights panel** on the right of the editor is your home for keeping an eye on it. It shows the version's status, headline performance, and anything that needs your attention.

<Frame caption="The insights panel for a live version.">
  <img src="https://mintcdn.com/mentionme/SiHWD8MQ99h6hkpJ/images/knowledge-v2/campaigns/monitor/insights-panel.png?fit=max&auto=format&n=SiHWD8MQ99h6hkpJ&q=85&s=83a7dab30a400d5531825a2cdc9af12e" alt="The campaign insights panel showing status, performance metrics and recommendations" width="766" height="1628" data-path="images/knowledge-v2/campaigns/monitor/insights-panel.png" />
</Frame>

## Read the Status Badge

The badge at the top of the panel tells you what state the version is in:

* **Live since \[date]**. The version is serving customers.
* **Paused**. The campaign is paused, so no new customers see the offer.
* **Scheduled**. The version is queued to go live later.
* **Draft**. The version is still being built and shows a Launch button instead of metrics.
* **Past version** / **Past promotion**. The version has ended.

For how versions move between these states, see [campaigns, versions and promotions](/knowledge-v2/referral/campaigns/manage/campaigns-versions-and-promotions).

## Track Performance

The **Campaign performance** section shows headline metrics for the version. Use the gear icon to choose which metrics appear, and the layout toggle to switch between columns and rows. Available metrics include:

* **Overall conversion rate**. New customers as a share of enrolled customers.
* **Enrolment rate**. Enrolled customers as a share of offer impressions.
* **Share rate**. How often enrolled customers share with friends.
* **Purchase rate**. How often referred friends make a purchase.
* **Unique impressions** and **Customers enrolled**. Reach into the top of the funnel.
* **Total referral revenue** and **New customer revenue**. The money the version is generating.

For deeper analysis, charting and breakdowns, click **View detailed report** to open [Reporting](/knowledge-v2/referral/reporting/overview).

## Act on Recommendations

When a live version needs attention, a **Recommendations** section appears with quick links:

* **Rewards awaiting approval**. Approve or decline pending rewards so referrers get paid on time. Click **Review** to open the [Pending Rewards](/knowledge-v2/customers/pending-rewards) queue, filtered to this campaign.
* **Referrals to review for fraud**. Check flagged referrals before they are rewarded. Click **Review** to open the [Fraud Review](/knowledge-v2/customers/fraud-review) queue, filtered to this campaign.
* **Run an A/B test to boost performance**. Click **Set up** to start an A/B test against the live version. See [set up an A/B test](/knowledge-v2/referral/campaigns/ab-testing/set-up-an-ab-test).

## Monitor an A/B Test

If the version has an A/B test running, the panel shows its status and a **View results** button. See [monitor an A/B test](/knowledge-v2/referral/campaigns/ab-testing/monitor-an-ab-test).

## Pause or Resume the Campaign

Pausing stops the campaign from being promoted to new customers. Open the **Settings** menu in the editor and choose **Pause campaign**, or use the **Pause** action on the campaign's row in the [campaigns list](/knowledge-v2/referral/campaigns/browse/the-campaigns-list).

<Warning>
  Pausing only stops new promotion. Existing customers' share links keep working, and their friends can still sign up to the referral offer. Pausing does not stop in-flight referrals.
</Warning>

When a campaign is paused, a banner appears at the top of the editor on every version: "This campaign is paused, so it is not being promoted to new customers. Existing customers' share links keep working and their friends can still sign up to the referral offer." Click **Resume** on the banner to start promoting again.

For everything you can configure here, including gaming controls, see [campaign settings and gaming control](/knowledge-v2/referral/campaigns/manage/settings-and-gaming-control).

## View Results on a Past Version

On a past version, the panel shows the final metrics, a **View detailed report** link, and, if the version ran an A/B test, a **View results** button.

## See Also

<CardGroup cols={2}>
  <Card title="Launch a campaign and version" icon="rocket" href="/knowledge-v2/referral/campaigns/manage/launch-a-version">
    Launch a campaign and version.
  </Card>

  <Card title="Campaign settings and gaming control" icon="gear" href="/knowledge-v2/referral/campaigns/manage/settings-and-gaming-control">
    Campaign settings and gaming control.
  </Card>
</CardGroup>
