> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Browsing Troubleshooting

> What the health states and the Actions card on the campaigns list mean, and what to do.

This page covers what you see on the campaigns list. For problems inside a campaign, see [the campaign editor troubleshooting](/knowledge-v2/referral/campaigns/manage/troubleshooting).

## Campaign Health on the List

The campaigns list shows a health pill per campaign:

* **Healthy** (or "Live & healthy"). Running normally.
* **Needs attention**. Has warnings worth reviewing, such as low vouchers or low traffic.
* **Critical**. Has a blocking problem to fix. Open the campaign to see what needs attention.
* **Draft**. Not yet launched.

## The Actions Card

The **Actions** card on the campaigns list collects recommendations and things to act on across all your campaigns. Each item shows how many campaigns it affects; click one to see those campaigns and what to do. When there is nothing to act on, it reads "No actions right now". Items are tagged by urgency: **Urgent**, **Attention** or **Suggestion**.

| Action                          | What it means and what to do                                                                                                                                                                         |
| ------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Paused and inactive**         | One or more campaigns are paused, so customers don't see them. Resume when you're ready. See [pause or resume a campaign](/knowledge-v2/referral/campaigns/common-tasks/pause-or-resume-a-campaign). |
| **No version running**          | A live campaign has no actively running version, so it has stopped promoting. Launch a version. See [launch a campaign and version](/knowledge-v2/referral/campaigns/manage/launch-a-version).       |
| **Promotion needs a follow-on** | A promotion has no follow-on queued, so referrals will stop when it ends. Queue one. See [run a promotion](/knowledge-v2/referral/campaigns/common-tasks/run-a-promotion).                           |
| **Try A/B testing**             | A campaign isn't running an A/B test. Setting one up helps you optimise. See [set up an A/B test](/knowledge-v2/referral/campaigns/ab-testing/set-up-an-ab-test).                                    |
| **A/B test concluded**          | A test has results ready to review. See [monitor an A/B test](/knowledge-v2/referral/campaigns/ab-testing/monitor-an-ab-test).                                                                       |
| **No impressions**              | A campaign hasn't had recent customer impressions. Check your integration and campaign setup.                                                                                                        |
| **Running low on vouchers**     | Voucher supplies are getting low. Top them up on the Rewards section.                                                                                                                                |
| **Vouchers expiring soon**      | Vouchers are nearing their expiry date. Review your voucher settings.                                                                                                                                |
| **Needs attention**             | A general prompt to give a campaign a quick check. Open it to see what's needed.                                                                                                                     |

## I Can't Find a Campaign

* Check the **status tabs** (All, Live, Paused, Draft). The list may be filtered to a status that hides the one you want.
* Use **search** by campaign name.
* A deleted campaign is removed for good and will not appear in any tab.

## Still Stuck?

If something looks wrong but you can't see why, [contact support](https://help.mention-me.com/hc/en-gb/requests/new).