> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer List

> Browse, search, filter, and act on every customer in your programme.

The Customers landing page is your first stop for finding a customer or actioning a queue.

<Frame caption="The Customers landing page with a Role filter applied">
  <img src="https://mintcdn.com/mentionme/7ucJFhHUZIK8S7SD/images/knowledge-v2/customers/browse/list-full.png?fit=max&auto=format&n=7ucJFhHUZIK8S7SD&q=85&s=e3de4417540ec52e10cd353fa3c106b6" alt="Customers landing page with Actions, Needs attention panels and a Role filter chip" width="2410" height="1568" data-path="images/knowledge-v2/customers/browse/list-full.png" />
</Frame>

## Top-of-Page Panels

Three cards sit above the table.

* **Actions**. Three shortcuts: review attention, [upload customers](/knowledge-v2/data/uploads), [enrol customer](/knowledge-v2/customers/common-tasks/enrol-a-customer). The shortcuts mirror entries elsewhere in the app so you don't have to remember where they live.
* **Needs attention**. The first three customers with an open signal. Click any name to jump straight to their profile, or **Review all** to open the filtered list.
* **Pending Rewards or Performance**. If you have rewards waiting on a manual decision, this card lists the first three with a link to **Review all** ([Pending Rewards queue](/knowledge-v2/customers/pending-rewards)). If your queue is empty and you have reporting access, the card flips to a **Performance** view summarising your selected metrics so the space stays useful.

## Search

The search box (top right) matches against **name**, **email**, **customer ID**, and **share link**. It's a prefix-and-substring match, so `wendy`, `wend`, or `endy` will all surface Wendy Recent.

## Filter

Click **Filter** to open the filter picker.

<Frame caption="Filter picker with Role and Needs attention options">
  <img src="https://mintcdn.com/mentionme/7ucJFhHUZIK8S7SD/images/knowledge-v2/customers/browse/filter-popover.png?fit=max&auto=format&n=7ucJFhHUZIK8S7SD&q=85&s=9d1533faf32de479ac7120b08594dfa5" alt="Filter popover showing Role and Needs attention as the two available filters" width="848" height="488" data-path="images/knowledge-v2/customers/browse/filter-popover.png" />
</Frame>

Two filters are available today.

| Filter              | Values                   | Use when                                                                                           |
| ------------------- | ------------------------ | -------------------------------------------------------------------------------------------------- |
| **Role**            | All / Referrer / Referee | You want only referrers (people who shared) or only referees (people who arrived through a share). |
| **Needs attention** | Toggle                   | You want to see only customers with an open signal.                                                |

Active filters appear as chips below the **Filter** button. Click the chip's value to change it, or the **×** to remove it. **Clear all** removes every filter at once; pressing **Esc** twice does the same.

<Frame caption="Role filter chip expanded showing the three values">
  <img src="https://mintcdn.com/mentionme/7ucJFhHUZIK8S7SD/images/knowledge-v2/customers/browse/role-options.png?fit=max&auto=format&n=7ucJFhHUZIK8S7SD&q=85&s=1522fa071676c5c5e8641d21f18dffda" alt="Role chip with the dropdown open showing All, Referrer, Referee with a search box at the top" width="888" height="568" data-path="images/knowledge-v2/customers/browse/role-options.png" />
</Frame>

## The Table

| Column                      | What it shows                                                                                                                                                                     |
| --------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Customer**                | Avatar + name. Click the row anywhere to open the [profile](/knowledge-v2/customers/browse/customer-profile).                                                                     |
| **Email**                   | The customer's email address as we have it on file. Purged customers show "Purged email".                                                                                         |
| **Role**                    | Referrer or Referee, as a pill.                                                                                                                                                   |
| **Last activity**           | Their most recent purchase date, or the date they were enrolled if they haven't purchased yet. Recent dates show as a relative time ("13d ago"), older dates as an absolute date. |
| **Status pill** (rightmost) | "Needs attention" appears here when a signal is open.                                                                                                                             |

<Frame caption="Row with a Needs attention pill">
  <img src="https://mintcdn.com/mentionme/7ucJFhHUZIK8S7SD/images/knowledge-v2/customers/browse/needs-attention-pill.png?fit=max&auto=format&n=7ucJFhHUZIK8S7SD&q=85&s=713458f86f9dfd28b35dca06f53faf0f" alt="Row showing Wendy Recent with an orange Needs attention pill in the rightmost column" width="2368" height="388" data-path="images/knowledge-v2/customers/browse/needs-attention-pill.png" />
</Frame>

### Row Actions

The **…** menu at the right of each row exposes the three actions you can do without opening the profile.

<Frame caption="Row overflow menu">
  <img src="https://mintcdn.com/mentionme/7ucJFhHUZIK8S7SD/images/knowledge-v2/customers/browse/row-overflow.png?fit=max&auto=format&n=7ucJFhHUZIK8S7SD&q=85&s=be4900b50ddafabe7f31cb65b428eca8" alt="Row overflow menu with View profile, Enrol in campaign, and Purge data options" width="1248" height="608" data-path="images/knowledge-v2/customers/browse/row-overflow.png" />
</Frame>

* **View profile**. Same as clicking the row. Opens the [customer profile](/knowledge-v2/customers/browse/customer-profile).
* **Enrol in campaign**. Opens the [enrolment flow](/knowledge-v2/customers/common-tasks/enrol-a-customer) pre-filled with this customer.
* **Purge data**. GDPR delete. See [Delete customer data](/knowledge-v2/customers/common-tasks/delete-customer-data) for what this removes and when to use it.

For anything else (turn emails off, block a customer, move between campaigns), open the profile first.

## Customer Settings

The gear icon in the top right opens [Customer settings](/knowledge-v2/customers/customer-settings). Those rules control data retention and when dormant customers can claim a fresh referee reward.

## Pagination

Ten rows per page. The footer shows "Viewing 1-10 of N customers" with **Previous** / **Next** buttons. If you're looking for someone specific, search before you paginate.

<Note>
  The total in the footer is always the **total number of customers in your account**, not the number that match the current filters. The visible rows do reflect filters, the count doesn't.
</Note>
