> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Brand Referral Campaigns

> Configure a brand referral campaign: the trigger, rewards, sharing, branding, images, copy, campaign settings and fraud controls.

A **brand referral campaign** is the classic referral programme: a customer recommends your brand to a friend, the friend buys, and both sides are rewarded. It has a full journey to design and a wide set of things to configure, each covered on its own page below.

Brand referral campaigns live on **Campaigns > Brand referral campaigns**. You can run many of them in parallel in the same locale, each targeting a different segment. For how they compare with product referral, see [the campaigns overview](/knowledge-app/referral/campaigns/overview#the-two-campaign-types).

## The Nodes on the Canvas

Open a version and you get seven nodes, in this order top to bottom.

<CardGroup cols={2}>
  <Card title="Trigger" icon="flag" href="/knowledge-app/referral/campaigns/brand-referral/trigger">
    When the campaign runs, who is eligible, and which purchases qualify.
  </Card>

  <Card title="Branding" icon="palette" href="/knowledge-app/referral/campaigns/brand-referral/branding">
    Colours, fonts, corner style, the theme, and how the offer is displayed.
  </Card>

  <Card title="Images" icon="image" href="/knowledge-app/referral/campaigns/brand-referral/images">
    Hero images and email imagery, with per-step overrides.
  </Card>

  <Card title="Rewards" icon="gift" href="/knowledge-app/referral/campaigns/brand-referral/rewards">
    What the referrer and the referee receive, and how it reaches them.
  </Card>

  <Card title="Sharing" icon="share-nodes" href="/knowledge-app/referral/campaigns/brand-referral/sharing">
    The sharing options referrers can use, set per device.
  </Card>

  <Card title="Referrer and Referee Copy" icon="users" href="/knowledge-app/referral/campaigns/brand-referral/customer-journeys">
    The pages, emails and wording each side of a referral sees.
  </Card>
</CardGroup>

The Trigger sits at the top because it decides who enters the journey. It is **campaign-scoped**: it applies to every version, so you edit it on the live version rather than on a draft. See [the campaign editor](/knowledge-app/referral/campaigns/manage/the-campaign-editor#the-trigger-node-is-campaign-scoped).

## Campaign-Level Settings

These sit behind the **Settings** control at the top of the campaign page, and apply to the whole campaign rather than one version.

<CardGroup cols={2}>
  <Card title="Campaign settings" icon="gear" href="/knowledge-app/referral/campaigns/brand-referral/campaign-settings">
    Destination URLs, the reply-to address, purchase details and advanced
    options.
  </Card>

  <Card title="Fraud controls" icon="shield-check" href="/knowledge-app/referral/campaigns/brand-referral/fraud-controls">
    Approval rules, auto-decline rules and the fraud score weights behind them.
  </Card>
</CardGroup>

## Testing and Optimising

A/B testing is a brand referral feature. Split a version into two variants, send traffic to both, and let the winner roll out.

<CardGroup cols={2}>
  <Card title="How A/B tests work" icon="flask" href="/knowledge-app/referral/campaigns/ab-testing/how-ab-tests-work">
    Variants, test metrics, and how a test concludes.
  </Card>

  <Card title="A/B testing best practices" icon="lightbulb" href="/knowledge-app/referral/campaigns/ab-testing/best-practices">
    What to test first, and how to get a trustworthy read.
  </Card>
</CardGroup>

## The Shared Parts

Everything about the lifecycle is shared with product referral and documented once:

<CardGroup cols={2}>
  <Card title="Campaigns, versions and promotions" icon="sitemap" href="/knowledge-app/referral/campaigns/manage/campaigns-versions-and-promotions">
    The model, and the statuses a version moves through.
  </Card>

  <Card title="Set up a version" icon="wrench" href="/knowledge-app/referral/campaigns/manage/set-up-a-version">
    Create a version and configure it.
  </Card>

  <Card title="Launch a version" icon="rocket" href="/knowledge-app/referral/campaigns/manage/launch-a-version">
    Go live, queue, or schedule a promotion.
  </Card>

  <Card title="Monitor a live version" icon="chart-line" href="/knowledge-app/referral/campaigns/manage/monitor-a-version">
    Performance and recommendations in the insights panel.
  </Card>
</CardGroup>
