> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting Recharge

> Create a Recharge API token with the right scopes and connect it in Settings > Integrations.

Recharge is a card in the **Reward automation** section of **Settings > Integrations**, alongside GiftCloud, Love2shop, SAP Commerce Cloud, Runa, and Fanatics. Unlike those, it takes a single access token rather than a per-connection dialog. For the field itself, see the Recharge tab on [How to Connect a Reward Automation Provider](/knowledge-app/integrations/reward-automation/connecting).

## What This Connection Does

When a referrer earns a reward, Mention Me creates the Shopify discount code as normal, then pushes it into Recharge automatically, provided the reward has duplication to Recharge switched on. The referrer redeems it in their Recharge customer portal, against an existing subscription.

Referee (and IFA) rewards are never pushed to Recharge. Referees redeem their discount at Shopify checkout as normal.

## Before You Connect

Recharge needs a connected Shopify store with [Shopify-managed-rewards](/knowledge-app/integrations/shopify/managed-rewards) write access. Without one, referrer codes still need manual import into Recharge, connecting still works, but a warning is shown on the card.

## Create the Access Token

<Steps>
  <Step title="Open Reward Automation">
    Go to **Settings > Integrations** and find the Recharge card in the **Reward automation** section.
  </Step>

  <Step title="Create a Recharge API Token">
    In the Recharge Portal, go to **Tools & apps > API tokens** and create a token with **Read and Write access** to Discounts (`read_discounts` and `write_discounts`). See Recharge's own guide: [Recharge API token](https://docs.getrecharge.com/docs/recharge-api-key).

    <Frame caption="The Discounts scope, with read_discounts and write_discounts checked.">
      <img src="https://mintcdn.com/mentionme/Ty9A_E2HdZ0xj4QZ/images/knowledge-app/integrations/reward-automation/recharge-token-scopes.png?fit=max&auto=format&n=Ty9A_E2HdZ0xj4QZ&q=85&s=c3cb68ab9bda1680b172f24795f097a3" alt="The Recharge API token scope screen with write_discounts and read_discounts checked under Discounts" width="1050" height="177" data-path="images/knowledge-app/integrations/reward-automation/recharge-token-scopes.png" />
    </Frame>
  </Step>

  <Step title="Paste the Access Token">
    Back in Mention Me, click **Connect**, then paste the Recharge access token.
  </Step>

  <Step title="Confirm Connected">
    The card shows **Connected**, with the date and who connected it. It never shows the token itself.
  </Step>
</Steps>

## Reconnect

Pasting a new token replaces the stored one in place. You don't need to disconnect first.

## Disconnect

Only admins can disconnect. Disconnecting is a soft delete - there is no separate on/off toggle.

## What Gets Synced (and What Doesn't)

* Both of these must be true on the reward, or nothing pushes: **Duplicate to Recharge** is switched on, and the [purchase type](/knowledge-app/integrations/shopify/managed-rewards#what-you-can-set) includes subscription orders. The default purchase type is one-time purchase only, so switching on the toggle alone is not enough.
* Referrer rewards only. Referee and IFA rewards never sync.
* The code is a genuine Shopify discount code. It's applied via the customer's Recharge portal against their subscription, not entered separately at Shopify checkout.

## Common Issues

<AccordionGroup>
  <Accordion title="The token isn't accepted">
    Check the token was copied in full from Recharge, with no leading or trailing spaces, and hasn't been revoked on the Recharge side. Also check it has **Read and Write access** to Discounts - a token scoped to another resource, or Read-only, is rejected.
  </Accordion>

  <Accordion title="The card shows a warning about Shopify">
    No connected Shopify store has Shopify-managed-rewards write access yet. See [Shopify-managed rewards](/knowledge-app/integrations/shopify/managed-rewards). Connecting still works, but codes need manual import into Recharge until this is set up.
  </Accordion>

  <Accordion title="A code isn't appearing in Recharge">
    Check the reward has both **Duplicate to Recharge** switched on and a purchase type that includes subscription orders - the toggle alone does not push a code if the discount is still one-time purchase only. If both are set, surfacing a failed push isn't built yet, so a stuck push is currently silent. [Submit a support request](https://help.mention-me.com/hc/en-gb/requests/new) if a referrer reports a missing code.
  </Accordion>
</AccordionGroup>

## See Also

<CardGroup cols={2}>
  <Card title="How to Connect a Reward Automation Provider" icon="gift" href="/knowledge-app/integrations/reward-automation/connecting">
    The Recharge credential field, alongside GiftCloud, Love2shop, and others.
  </Card>

  <Card title="Understanding Reward Automation" icon="puzzle-piece" href="/knowledge-app/integrations/reward-automation/overview">
    What reward automation is, and what you can do once connected.
  </Card>

  <Card title="Shopify-Managed Rewards" icon="shopify" href="/knowledge-app/integrations/shopify/managed-rewards">
    The prerequisite for Recharge codes to sync automatically.
  </Card>

  <Card title="How to Connect Shopify" icon="shopify" href="/knowledge-app/integrations/shopify/connect">
    Link a store from Settings > Integrations.
  </Card>
</CardGroup>
