> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mention-me.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Reward Automation

> How a third-party provider fulfils a referral reward, and what you can do from Settings > Integrations.

Reward automation is how a third-party provider fulfils a referral reward, typically a gift card, instead of a voucher batch you upload. The providers appear as cards in the **Reward automation** section of **Settings > Integrations**: GiftCloud, Love2shop, SAP Commerce Cloud, Runa, and Fanatics.

Recharge's card lives in the same section, but it doesn't fulfil a reward - it duplicates an already-created Shopify referrer discount into the customer's Recharge portal. See [Connecting Recharge](/knowledge-app/integrations/reward-automation/recharge).

<Frame caption="The Reward automation section, with a card per provider.">
  <img src="https://mintcdn.com/mentionme/Ty9A_E2HdZ0xj4QZ/images/knowledge-app/integrations/reward-automation/provider-cards.png?fit=max&auto=format&n=Ty9A_E2HdZ0xj4QZ&q=85&s=3ec65f7c74837fbc40dc5337b8dc8003" alt="Reward automation cards for Recharge, Runa, GiftCloud, Love2shop, Fanatics, and SAP Commerce Cloud" width="1138" height="442" data-path="images/knowledge-app/integrations/reward-automation/provider-cards.png" />
</Frame>

For how this sits next to voucher batches, see [Understanding Rewards and Vouchers](/knowledge-app/concepts/rewards-and-vouchers). Connecting needs a merchant admin role.

## What You Can Do

* **Connect** a provider you have not used yet. That opens a dialog for the first set of credentials.
* **Manage** a provider that already has connections. The sheet lists each connection. From there you **Edit** one, or **Add another**.
* Hold **several connections per provider**. Use that for separate territories or accounts.
* You **cannot delete** most connections - to stop using one, stop pointing rewards at it.

Secret fields (passwords, API keys, client secrets) are masked when you edit. Click **Replace** only when you need to send a new value.

## See Also

<CardGroup cols={2}>
  <Card title="How to Connect a Reward Automation Provider" icon="link" href="/knowledge-app/integrations/reward-automation/connecting">
    Steps and credentials for every provider, including Recharge.
  </Card>

  <Card title="Integrations" icon="puzzle-piece" href="/knowledge-app/integrations/overview">
    The directory these cards live in.
  </Card>

  <Card title="Understanding Rewards and Vouchers" icon="ticket" href="/knowledge-app/concepts/rewards-and-vouchers">
    How reward automation fulfils a campaign reward.
  </Card>

  <Card title="Rewards" icon="gift" href="/knowledge-app/referral/campaigns/brand-referral/rewards">
    Point a campaign reward at a connected provider.
  </Card>
</CardGroup>
